Data deletion

Draft for owner review. This page is not yet an effective policy. The operator must confirm the legal and operating details before publication.

Navak Digital Connect is operated by Navak Digital LLP. Email contact@navakdigital.com with the subject Navak Digital Connect data deletion request.

What to include

1. Your relationship to the service: business administrator or someone who contacted a customer.
2. The relevant business name and account or phone identifier, if known.
3. Which records you want removed and an address for our response.

Provide only what is necessary. Do not include passwords, OTPs, tokens, full message histories or identity documents in the initial request.

What happens next

We review the request, verify authority where necessary, locate the records and coordinate with the business customer if it controls them. We remove applicable records or explain any reason for retention where permitted. Before launch, the operator must confirm its acknowledgment, completion and backup-expiry periods; this draft promises no unsupported deadline.

Disconnecting a business connection

An authorized workspace user can use Disconnect and remove local data in the connection details. This deletes the saved credential, connection and associated activity from the application database. It does not revoke Meta permissions, delete the portal login or erase existing backups. Remove access separately through Meta Business Integrations, and email us for account deletion or assistance.

Deleting Navak records does not remove delivered messages or copies held by Meta, WhatsApp or the business customer. See our privacy policy for the data and retention description.